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KePlast customer care
The KePlast team provides support in the form of a range of services, which extends from the initial discussion to the successful serial production start-up of your injection moulding machine. 
 
The services portfolio on offer covers the entire product service cycle, from the preparatory demand analysis and application preparation, to training and support. 
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KePlast – The KePlast team are your experts - where injection moulding machine optimization and automation solutions are concerned.
System consulting on a one-stop shopping basis
Whether for proven KePlast system solutions, or open control platforms, our experts work with you in order to create the optimum hard- and software solution for special applications.
 
Application framework
Tried and tested standard modules from our application framework form the basis of each new customer application. Available program options can be easily generated with the appropriate tools. Specific extensions and modifications are quickly realizable via a mature software concept, which markedly shortens the pilot project period and the subsequent switch to serial production.
 
Comprehensive training offer
Modular training blocks facilitate the targeted schooling of your service and application specialists. General SPS programming, special KePlast programming, visualization creation, an introduction to the available KePlast operating concept and machine training are all part of the comprehensive KePlast training portfolio: 
 
Machines and service
  • Hardware overview, 1st level support training
  • Machine training
Programming training 
  • Basic programming training in line with IEC 61131
  • KePlast IEC machine application (KePlast i1000/i2000/i5000)
  • KePlast i1000 visualization
  • KePlast i2000/i5000 visualization: bases (Java, visualization system KVS)
  • KePlast i2000/i5000 visualization : KVS visualization system
Operator training
  • KePlast i1000 operator training
  • KePlast i2000/i5000 operator training
Start-up and optimization
The functional adjustments to the application framework for the start-up of the respective project are examined and then approved by you in the course of a pilot project. The optimization potential is analysed by our specialists and upon request, implemented under the expert management of KePlast. 
 
Product upgrades
Further KePlast application framework developments, helpful tools and innovations are available for integration into customer applications within the framework of the product road map. This ensures that the application remains state-of-the-art.