The KEBA service concept

Qualified, technically trained KEBA employees assist with the solution of your problems and provide your local engineering staff or service partners with support.
 
Close cooperation between the support hotline, local service engineers and development guarantee the comprehensive and competent servicing of all KEBA products.
 
KEBA disposes over an international, customers services network, which guarantees the fast and reliable provision of professional, technical servicing of all KEBA devices. KEBA is pleased to help with any questions or problems that may arise. 
 
Support hotline
The support hotline is your contact point for all types of assistance.
Our employees, who have been given a first class training, are pleased to assist!You can reach us from Monday to Thursday between 8.00 a.m. and 5.00 p.m. and on Fridays between 8.00 a.m. and 3.00 p.m. Additional times, e.g. a 24-hour hotline can be agreed via service and support contracts. 
 
3rd level own service
Do you have a service contract with KEBA? Then please contact us via the hotline mentioned above.
 
2nd level partner service
Do you have a service contract with a KEBA service partner? Then please contact your partner directly.