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The KEBA service concept

Opting for KEBA means choosing products that with their mature technologies and innovative ideas outstrip many other solutions.
 
To ensure both long-term satisfaction with KEBA products and their maximum cost efficiency and availability, we offer customer services that are also of outstanding quality.
The KEBA service concept
Company
Technology management
Career
Contact
Service & Support
Industrial automation
Banking and service automation
Life cycle service
Rollout management
Spare parts and repair management
Training and accreditation
System changes
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Rollout management

Saving of valuable resources
KEBA is able to assume location preparation and installation on the basis of its enormous experience with rollouts involving large numbers of machines. In the course of standardized delivery procedures, the necessary steps are taken to render superfluous a complex rollout project involving additional costs. Strict adherence to delivery dates and continuance quality controls ensure smooth rollout realization.

Assembly and installation

Professional installation by trained personnel
The long-term experience of KEBA’s logistics and freight partners secures optimum machine assembly and installation. The following interlocking key factors guarantee successful installation:
  • Conscientious location preparation
  • Configuration checks during delivery 
  • Professional assembly and installation of KEBA systems

Start-up

Quality assurance through systematic start-up checks
Specialist KEBA personnel, or trained service partners, carry out product start-ups. Systems are commissioned in a phased process in line with KEBA directives. A final systems check guarantees adherence to the agreed specifications.

Short training

Cut costs through the competent training of your employees
During the installation of KEBA equipment, qualified service engineers will instruct your systems support personnel with regard to operation and servicing. Short training sessions deal with topics of relevance to operation, in order to enable your employees to complete straightforward maintenance. This increases the availability of the equipment and secures the success of your investment.