Choose a language

Fast support for our customers

Customer Service

Service contact at a glance

Servicehotlines

Banking Automation

KePlus

Hotline: +43 732 7090 27444
E-mail: bkd@keba.com

Replacement parts logistics:
Hotline: +43 732 7090 27000
E-mail: bk-logistik@keba.com

Access Systems

KeBin

Hotline: +43 732 7090 27474
E-mail: dl-s@keba.com

Replacement parts logistics:
Hotline: +43 732 7090 27000
E-mail: bk-logistik@keba.com

Logistics Solutions

KePol

Hotline: +43 732 7090 27777
E-mail: dl-s@keba.com

Replacement parts logistics:
Hotline: +43 732 7090 27000
E-mail: bk-logistik@keba.com

Lottery Solutions

KeWin

Hotline: +43 732 7090 27474
E-mail: dl-s@keba.com

Replacement parts logistics:
Hotline: +43 732 7090 27000
E-mail: bk-logistik@keba.com

Industrial Automation

Hotline: +43 732 7090 23222
E-Mail: support-a@keba.com

Heating Control Systems

KeEnergy

Hotline: +43 732 7090 23222
E-Mail: support-a@keba.com

Electro Mobility

KeContact


Need help and support for your charging station? In our Service area for electromobility, you will find safety information, technical data, and user manuals available for download. In addition we have compiled the most frequently asked questions about our charing station under "FAQs" for you.

Support

e-Learning

The KEBA e-learning portal offers you the opportunity to learn more about our products in bank automation.

Documentation

If you have an existing log-in for our document server, you can log in here.

Log-in A: Access for customers in industrial automation and heating control systems
Log-in B: Access for customers in bank automation, logistics solutions, and lottery solutions:

Webshop

The KEBA replacement parts portal offers customers in bank automation and logistics solutions (with an existing log-in) the option of ordering replacement parts and submitting repair and return requests at their convenience at any time through our online portal.

JIRA Tickettool

If you would like to open a ticket for your Kepol system and already have JIRA account with us, you can log in here.

Service areas for our business sectors

 
Industrial Automation

Industrial Automation

Service for all issues involving your automation solution.

To Service page
Bank Automation

Banking Automation

Service for all issues involving bank automation.

To Service page
 
Logistics Solutions

Logistics Solutions

Service for all issues involving logistics solutions.

To Service page
Lottery Solutions

Lottery Solutions

Service for all issues involving automation of your lottery business processes.

To Service page
 
Heating Control Systems

Heating Control Systems

Service for all issues involving heating control systems.

Electro Mobility

Electro Mobility

In the Service area, you can find answers to the most frequently asked customer questions, safety information, and technical data available for download.

To Service page