Fast support for our customers
Customer Service
Service contact at a glance
Servicehotlines
Banking Automation
KePlus
Hotline: +43 732 7090 27444
E-mail: bkd@keba.com
Replacement parts logistics:
Hotline: +43 732 7090 27000
E-mail: bk-logistik@keba.com
Access Systems
KeBin
Hotline: +43 732 7090 27474
E-mail: dl-s@keba.com
Replacement parts logistics:
Hotline: +43 732 7090 27000
E-mail: bk-logistik@keba.com
Logistics Solutions
KePol
Hotline: +43 732 7090 27777
E-mail: dl-s@keba.com
Replacement parts logistics:
Hotline: +43 732 7090 27000
E-mail: bk-logistik@keba.com
Lottery Solutions
KeWin
Hotline: +43 732 7090 27474
E-mail: dl-s@keba.com
Replacement parts logistics:
Hotline: +43 732 7090 27000
E-mail: bk-logistik@keba.com
Industrial Automation
Hotline: +43 732 7090 23222
E-Mail: support-a@keba.com
Heating Control Systems
KeEnergy
Hotline: +43 732 7090 23222
E-Mail: support-a@keba.com
Electro Mobility
KeContact
Need help and support for your charging station? In our Service area for electromobility, you will find safety information, technical data, and user manuals available for download. In addition we have compiled the most frequently asked questions about our charing station under "FAQs" for you.
Support
e-Learning
The KEBA e-learning portal offers you the opportunity to learn more about our products in bank automation.
Documentation
If you have an existing log-in for our document server, you can log in here.
Log-in A: Access for customers in industrial automation and heating control systems
Log-in B: Access for customers in bank automation, logistics solutions, and lottery solutions:
Webshop
The KEBA replacement parts portal offers customers in bank automation and logistics solutions (with an existing log-in) the option of ordering replacement parts and submitting repair and return requests at their convenience at any time through our online portal.
JIRA Tickettool
If you would like to open a ticket for your Kepol system and already have JIRA account with us, you can log in here.
Service areas for our business sectors
Lottery Solutions
Service for all issues involving automation of your lottery business processes.
Electro Mobility
In the Service area, you can find answers to the most frequently asked customer questions, safety information, and technical data available for download.