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    Fast support for our customers

    Customer Service

    Service contact at a glance

    Servicehotlines

    Banking Automation

    KePlus

    Hotline: +43 732 7090 27444
    E-mail: bkd@keba.com

    Access Systems

    KeBin

    Hotline: +43 732 7090 27474
    E-mail: dl-s@keba.com

    Logistics Automation

    KePol

    Hotline: +43 732 7090 27777
    E-mail: dl-s@keba.com

    Lottery Solutions

    KeWin

    Hotline: +43 732 7090 27474
    E-mail: dl-s@keba.com

    Industrial Automation

    Hotline: +43 732 7090 23222
    E-Mail: support-a@keba.com

    Heating Control Systems

    KeEnergy

    Hotline: +43 732 7090 23222
    E-Mail: support-a@keba.com

    Electro Mobility

    KeContact


    Need help and support for your charging station? In our Service area for electromobility, you will find safety information, technical data, and user manuals available for download. In addition we have compiled the most frequently asked questions about our charing station under "FAQs" for you.

    Support

    e-Learning

    The KEBA e-learning portal offers you the opportunity to learn more about our products in bank automation.

    Documentation

    If you have an existing log-in for our document server, you can log in here.

    Log-in A: Access for customers in industrial automation and heating control systems
    Log-in B: Access for customers in bank automation, logistics solutions, and lottery solutions:

    Webshop

    The KEBA replacement parts portal offers customers in bank automation and logistics solutions (with an existing log-in) the option of ordering replacement parts and submitting repair and return requests at their convenience at any time through our online portal.

    JIRA Tickettool

    If you would like to open a ticket for your Kepol system and already have JIRA account with us, you can log in here.

    Service areas for our business sectors

     
    Industrial Automation

    Industrial Automation

    Service for all issues involving your automation solution.

    To Service page
    Bank Automation

    Banking Automation

    Service for all issues involving bank automation.

    To Service page
     
    Logistics Solutions

    Logistics Automation

    Service for all issues involving logistics solutions.

    To Service page
    Lottery Solutions

    Lottery Solutions

    Service for all issues involving automation of your lottery business processes.

    To Service page
     
    Heating Control Systems

    Heating Control Systems

    Service for all issues involving heating control systems.

    Electro Mobility

    Electro Mobility

    In the Service area, you can find answers to the most frequently asked customer questions, safety information, and technical data available for download.

    To Service page