Fast support for our customers
Customer Service
Service contact at a glance
Servicehotlines
Banking Automation
KePlus
Hotline: +43 732 7090 27444
E-mail: bkd@keba.com
Access Systems
KeBin
Hotline: +43 732 7090 27474
E-mail: dl-s@keba.com
Logistics Automation
KePol
Hotline: +43 732 7090 27777
E-mail: dl-s@keba.com
Lottery Solutions
KeWin
Hotline: +43 732 7090 27474
E-mail: dl-s@keba.com
Heating Control Systems
KeEnergy
E-Mail: eckr@keba.com
Industrial Automation
Control engineering:
Hotline: +43 732 7090 23222
E-Mail: support-a@keba.com
Drive engineering:
Hotline: +49 6441 966 180
E-Mail: helpline@keba.de
Electro Mobility
KeContact
Need help and support for your charging station?
- In our download area for electromobility, you will find safety information, technical data, and user manuals available for download.
- In addition we have compiled the most frequently asked questions about our charing station under "FAQs" for you.
- You are also welcome to contact our partners/resellers directly - our partner search will help you.
Support
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e-Learning
The KEBA e-learning portal offers you the opportunity to learn more about our products in bank automation.
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Documentation
If you have an existing log-in for our document server, you can log in here.
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Webshop
The KEBA replacement parts portal offers customers in bank automation and logistics solutions (with an existing log-in) the option of ordering replacement parts and submitting repair and return requests at their convenience at any time through our online portal.
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JIRA Tickettool
If you would like to open a ticket for your Kepol system and already have JIRA account with us, you can log in here.
Service areas for our business sectors
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Lottery Solutions
Service for all issues involving automation of your lottery business processes.
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Electro Mobility
In the Service area, you can find answers to the most frequently asked customer questions, safety information, and technical data available for download.