KeBob is shown - digital screen displays a smiling face with "Hello!" and "Ciao!" written nearby, suggesting a friendly greeting in multiple languages.

KeBob – your intelligent helper for foyer areas.

KeBob – the first of its kind

A greater sense of well-being and safety in your branch.

KeBob is a digital, AI-based assistance system developed specifically to improve well-being, safety and security in semi-public spaces. KeBob is interactive thanks to the use of a pre-trained, artificial intelligence system that assesses situations in real time. Complemented by actuators, voice communication, and a face design, this interactive solution for digital AI assistance systems is unlike anything else on the market, helps your staff carry out their day-to-day duties in the branch, and improves everyone’s well-being in the foyer.

Strict data protection lies at the heart of KeBob. The solution is based on a local intelligence system that does not save or transfer any images or data. Instead, it analyzes video data directly, in real time, meaning the AI can respond immediately without the need for external analyses.

As an autonomous AI monitoring system, KeBob protects your bank branch against attacks on ATM machines (e.g., using explosives). It detects if anyone is still in the foyer, can identify suspicious people, and automatically activates security measures (such as shutters closing in front of the machines) and notifies security staff.

To protect people’s privacy, KeBob can ask people to stand further back when waiting at the ATM machine to prevent PIN numbers from being spied on, or can ask motorcyclists to remove their helmets. This not only improves well-being, it also gives people a greater sense of safety and security in your bank. KeBob detects people who have fallen or are in need of assistance and can request help. The AI solution also asks uninvited overnight guests to leave the foyer and ensures that nobody is trapped in the foyer by accident. With such a wealth of features, KeBob becomes a new, digital employee in the foyer, enabling you to provide a better banking experience.

Detects dangerous situations in real time

Automatically activates security measures

Addresses people directly, such as in a medical emergency

Get to know KeBob!

KeBob is KEBA's new AI assistance system for a more pleasant and secure banking experience.

It not only recognizes dangerous situations in real time and can activate security devices, but can also address people directly, e.g. in the event of medical emergencies or if too little distance is maintained at the ATM.

KeBob uses artificial intelligence to understand what people are doing in the foyer and assess the urgency of their actions, which improves safety, security, and people’s sense of well-being in self-service areas. This combination of features is unlike anything else on the market and has been tailored to the needs of bank branches. Thanks to its AI technology, KeBob can take care of certain services in the branch, helps to boost well-being, and eases the burden on your bank staff.

Erich Pichler
Business development

Re-imagining interactions in foyer areas.

Your new digital employee for improved customer service

KeBob opens up a whole new interactive world in self-service areas. KEBA’s digital AI assistance system is the very first intelligent, AI-based helper in foyers that

  • helps your bank staff identify dangerous situations when carrying out their day-to-day branch duties

  • boosts people’s sense of well-being, safety, and security in self-service banking areas

  • helps you reduce costs and make your branches more profitable

How does it work? Lying at the heart of it all is KeBob’s “brain” – an artificial intelligence (AI) system that has been pre-trained at KEBA and is continuously optimized. This detects, assesses, and responds to situations on the ground in real time.

Whether it’s a medical emergency, a potentially dangerous situation, or if someone is not keeping their distance at the ATM machine – KeBob is the first of its kind and can address your customers in real time. KeBob transforms your self-service banking offering into a safer, more secure, and altogether more pleasant experience!

How does KeBob work?

The System Architecture Explained

How do artificial intelligence, computer vision, and intelligent hardware work together to detect risks at an early stage and respond to them automatically?

In this video, software developer Bernhard Franzl provides an insight into the KeBob system architecture and explains how the individual components interact to form an intelligent, centrally managed security solution.

From AI-powered data processing and real-time video analysis to customer interaction through the KeBob Guard, discover how the different elements work together to create a smart and proactive security system.

Sparkasse Südwestpfalz

More security for branches near the border

Sparkasse Südwestpfalz already has five KeBob systems in use (another will follow shortly). KEBA's new AI assistance system actively combats ATM break-ins, vandalism and other risks in self-service branches.

The savings bank is already setting new standards with this technology.

KeBob offers numerous advantages there:

  • It increases the sense of security of customers and employees,

  • reduces cases of vandalism and minimizes false alarms.

  • It also enables automatic store closure without the need for employees or security staff to be on site.

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Katharina Grein
Katharina Grein Team Administration Officer +49 151 568 410 70 [email protected]

Current news

Fünf Personen stehen vor einem Messestand mit KEBA-Display und blicken lächelnd in die Kamera.
2.7.2026

KeBob Showcases the Future of AI-Powered Security

AI-powered security, inspiring conversations and fresh perspectives: Security Expo Munich 2026 was all about intelligent security solutions for KEBA. On July 1 and 2, KEBA presented its AI-powered assistance solution KeBob in Munich. Particularly valuable were the many discussions around the use of AI for prevention, assistance and protection in self-service areas and other sensitive environments. For our new colleagues Matthias Ahrens and Emanuel Rotter, Security Expo also marked their first trade show appearance focused on KeBob – an excellent opportunity to gain first-hand insights into customer requirements, market feedback and real-world use cases, while deepening their understanding of the market for intelligent security solutions.

Smiling man in an office, with holographic technology devices floating in front, including a server, router, camera, and smart device KeBob..
17.6.2026

A Look Behind the Scenes: KeBob’s System Architecture

How do you build an intelligent security system that not only detects situations but also actively responds? Traditional security solutions often reach their limits here: they capture data, but usually leave evaluation and response to humans. This is exactly where KeBob comes in. With KeBob, KEBA combines advanced AI software with a sophisticated system architecture – creating a solution that not only makes situations visible, but also analyzes, evaluates, and responds to them in real time. The goal: a system that understands correlations, identifies risks at an early stage, and automatically initiates the appropriate actions – actively contributing to greater security and efficiency in semi-public areas such as bank foyers.

Moderne Bankfiliale mit Personen an Geldautomaten, KI-Assistent KeBob im Einsatz und Kunden beim Betreten durch Glastüren.
10.2.2026

How an AI Assistant from the banking sector could transform post office branches in the future

The demands placed on modern post office branches and parcel shops are steadily increasing. As parcel volumes continue to grow, expectations regarding speed, transparency, and a positive customer experience rise accordingly. At the same time, operators must ensure safety and comfort for customers while also relieving staff. Many of these challenges arise precisely where people interact: in post office branches where parcels are dropped off or collected, customers are waiting, and employees must handle a wide range of tasks simultaneously.

One possible response to these challenges could be provided in the future by a technology originally developed for the banking sector. KeBob already creates a secure and pleasant environment in bank branches today by recognizing, assessing, and responding to behaviors in real time. These very capabilities open up new perspectives for its use in post office branches and parcel shops.

Find corporate news and futher news on KEBA AI Assistance Solutions here:

 
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