How Banks Use KeBob to Make Their Self-Service Zones Intelligent and Secure

Your AI Solution in 8 Steps

A man and a woman are speaking with a customer in the bank foyer
The demands placed on modern bank foyers are evolving: Security remains a central concern, but efficiency, convenience, and technological innovation are becoming increasingly important. With KeBob, KEBA’s intelligent AI assistant solution, new opportunities are emerging for modern support and interaction in self-service areas – precise, real-time, and easily scalable. But how can banks and savings institutions efficiently reach a ready-to-use solution? The path to an operational AI solution is clearly structured – and unfolds in eight transparent steps.

Step 1: Orientation and Alignment of Expectations

The first step toward your AI solution
The initial contact is all about building a shared understanding: What challenges exist in your foyer? Which functions are required – helmet detection, person lying on the floor, unauthorized access alerts? What languages or color schemes should be used?

In this phase, our experts assess feasibility, provide a first cost estimate, and advise on customization – for example, LED color schemes or voice prompts.

Step 2: Organizational and Legal Clarifications

Security starts with the system Once the requirements are defined, the legal and technical review begins. KEBA provides all relevant documentation on data protection, GDPR, the EU AI Act, and the DORA regulation. KeBob stands out for its complete transparency: Live video data is analyzed in real time without being stored permanently. Facial data is anonymized by default.

Trust through transparency: KeBob proves that data protection and intelligent security monitoring can go hand in hand.

Step 3: Technical Planning and Customization

Precise configuration for your infrastructure
Now things get specific: Floor plans, network requirements, and mounting options are analyzed. KEBA adapts everything to your infrastructure – whether wall or ceiling installation, additional hardware, or CI-compliant LED colors.

Languages and acoustic announcements can be tailored to your target audience – turning KeBob into a true brand ambassador.

Step 4: Tailored Offer

Clear, transparent, and easy to understand
Once all details are defined, you’ll receive a customized offer tailored to your needs. This includes hardware and software components, license models, delivery timelines, and maintenance costs – all transparently outlined.

Step 5: Ordering and Project Preparation

Seamless coordination
Once the order is placed, project preparation begins. You’ll receive an order confirmation and support materials for a smooth rollout. Behind the scenes, our specialized teams coordinate everything from logistics to technical setup – all from a single source.

One-stop coordination: A well-coordinated KEBA team of technical experts, logistics, and sales ensures seamless integration with your internal processes.

Step 6: System Setup and Commissioning Planning

Structured down to the last detail
Before physical installation, technical alignment takes place – covering network interfaces, access rights, and alarm system integration. All necessary information is gathered in a systematic process.

Step 7: Installation and Go-Live

Reliable on-site implementation
KEBA’s experienced service technicians handle the on-site installation. All components are tested, and your team is trained on the KeBob Cockpit. Remote support from product specialists is available if needed.

Step 8: Post-Support and Fine-Tuning

Optimal performance in real-world operation
During the first four weeks, KeBob is monitored under real conditions and fine-tuned if necessary. A one-week calibration phase is recommended, during which the system observes but does not yet trigger automated actions.

Goal: Maximum security, intuitive usability, and the highest level of user satisfaction – the result of a finely tuned AI assistant solution.

Conclusion: A Structured Path to AI-Based Foyer Security

With KeBob, KEBA offers an intelligent, GDPR-compliant, and fully customizable security solution for modern banks. The clearly structured 8-step plan ensures well-organized processes, informed decisions, and a tailored implementation – from first contact to fine-tuning in live operation.

Would you like to experience KeBob live or learn more about its use cases? Then don’t hesitate to get in touch – the KEBA Sales Team looks forward to hearing from you.

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Katharina Grein
Katharina Grein Team Administration Officer +49 151 568 410 70 [email protected]
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