Greater sense
of safety
Improved customer service and branch optimisation
Future-proof
AI solution
Artificial intelligence in bank foyers
Your new digital employee for improved customer service
KeBob is KEBA’s AI-based solution for analyzing what people do, teamed with a system for interacting in real time with the people on site. This combination is unlike anything else on the market! The virtual assistant bridges the gap between our physical and digital worlds and eases the burden on your bank staff, freeing them up to concentrate on their core duties.
KeBob’s full potential as an intelligent monitoring solution is particularly evident at locations where security is a key priority, such as urban areas or security hotspots. In branches of the future, KeBob helps banks and savings banks position themselves as modern financial institutions.
The new Analyst feature in the KeBob Cockpit makes the use of your bank foyer visible—making KeBob relevant to every branch. It therefore enables informed decisions and data-driven optimisation of your bank branches. Clear reports show how many people use the foyer at different times and how frequently specific events are detected. This enables you to:
-
Identify busy and quiet periods and plan resources more effectively.
-
Analyse security-related events and identify recurring patterns.
-
Track changes over time and better assess the impact of your measures.
The KeBob solution
KeBob comprises hardware components such as KeBob Guard, Server, cameras, and I/O modules, complemented by software and a Management Platform.
KeBob Guard
KeBob Guard
KeBob Guard G1 is the interface with the customers in your branch. It comprises a display and microphone and is able to address your customers in real time.
KeBob Server
KeBob Server
The KeBob Server S1 is the ”brains” behind the assistance solution as a whole. The server is located in the back office of your bank and runs the artificial intelligence system and the connection to the KEBA Management Platform (via a router).
Management Platform
Management Platform
KEBA’s Management Platform enables you to send messages, e.g., to inform/alert security staff, and remotely administer and configure your KeBob units.
KeBob system overview
The KeBob assistance system comprises hardware components such as the KeBob Guard, KeBob Server, and various I/O modules. These are complemented by comprehensive software functionalities and a central management platform.
In the foyer, the KeBoB Guard and several cameras are installed. The Guard serves as a customer interface in the branch and consists of a display and a microphone. It is capable of addressing your customers in real time.
The devices in the foyer are connected to the server in the back office via a PoE switch. This server hosts both the artificial intelligence and the connection to the KEBA Management Platform. This platform enables:
-
monitoring and configuration of your KeBoB devices,
-
the provisioning of software patches and security-related updates,
-
as well as the sending of notifications, such as alerting a security service.
Foyer usage at a glance
While transaction data from self-service devices shows what happens at an individual device, KeBob uses computer vision and multi-camera tracking to analyse how the entire monitored area is used. This helps you better understand how your customers use the foyer, identify trends over longer periods and assess measures based on actual data. Alongside improving security in your branches, you can optimise your branches and self-service areas using a solid foundation of data.
Detect
When and where do relevant usage patterns emerge?
How many people use the foyer, when do they arrive and how long do they stay? Peak times, quieter periods, areas where people spend time and recurring events become visible and can inform operational and strategic decisions.
Understand
How is the bank branch actually used?
Visitor traffic, dwell times, usage patterns throughout the day, week and month, and detected events provide greater transparency. Branch managers gain a much clearer picture of how the foyer is actually used. This helps them better understand usage patterns and identify unusual activity that transaction figures alone cannot reveal.
Optimize
What insights can I apply to my branch?
The insights gained support decisions about branch layout, customer routes, resource allocation, and spaces for information and advertising. This clearer, data-driven understanding of foyer usage offers an entirely new perspective that goes far beyond traditional transaction data.
Uniquely optimized.
Tailor-made
With KeBob, KEBA is offering a solution that has been tailored to the needs of banks and savings banks – a custom-made system, configured precisely according to how you run your branches.
White label solution
The voice of our KeBob AI assistant and the way in which it interacts with people can be configured according to your specific needs – transforming it into a white label solution for your bank.
Hassle-free expansion
Up to four high-resolution cameras, two KeBobs, or future interfaces can easily be integrated.
Project planning
Our experts stand ready to help you plan, size, configure, and optimize your new KeBob system.
Your new AI assistance solution in 8 steps
How banks can make their self-service areas smarter and safer with KeBob
Initial consultation and alignment of expectations
Requirements analysis with an initial prioritisation.
Organisational and legal clarification
KEBA provides all relevant documentation on data protection, GDPR, the EU AI Act and DORA for your decision-making process.
Technical planning and customisation
From the initial concept to a solution tailored to your branch – including your own branding.
Tailored proposal
Once all details have been clarified, you receive a proposal tailored to your needs.
Order placement and project preparation
Project preparation begins with order confirmation. Behind the scenes, our specialist teams coordinate everything from logistics to technical implementation – all from a single source.
System setup and commissioning planning
Networks, interfaces, roles and permissions – ensuring a smooth go-live.
Installation by experienced service technicians and live training
All components are tested, and your employees receive an introduction to the KeBob Cockpit. Remote support from product specialists ensures a smooth launch.
Ongoing support and fine-tuning during live operation
A four-week calibration phase lays the foundation for the AI’s success.
Initial consultation and alignment of expectations
Requirements analysis with an initial prioritisation.
Organisational and legal clarification
KEBA provides all relevant documentation on data protection, GDPR, the EU AI Act and DORA for your decision-making process.
Technical planning and customisation
From the initial concept to a solution tailored to your branch – including your own branding.
Tailored proposal
Once all details have been clarified, you receive a proposal tailored to your needs.
Order placement and project preparation
Project preparation begins with order confirmation. Behind the scenes, our specialist teams coordinate everything from logistics to technical implementation – all from a single source.
System setup and commissioning planning
Networks, interfaces, roles and permissions – ensuring a smooth go-live.
Installation by experienced service technicians and live training
All components are tested, and your employees receive an introduction to the KeBob Cockpit. Remote support from product specialists ensures a smooth launch.
Ongoing support and fine-tuning during live operation
A four-week calibration phase lays the foundation for the AI’s success.
Focus on safety
KeBob as a solution for ATM blasts
The increase in blasts (especially in Austria) presents banks with new security challenges: Damage to property and danger to people lead to a noticeable decrease in the subjective feeling of security, especially when visiting foyers at night. The KEBA experts explain how KeBob can set new standards in the security architecture of banks.
Downloads
Like what we’re saying?
Interested in KeBob or want to discuss potential applications with us?
We’d be delighted to offer you a trial installation. Put our KeBob through its paces in a real business environment and you’ll see how there’s really nothing else like it out there. Get in touch right away to find out more.
Thank you for your request. Our KEBA Customer Support will get in touch with you soon.
