
Service & Support
Our service portfolio tailored to your needs

At a glance
Comprehensive service over the entire life cycle
High availability of your parcel lockers is the basis for high customer acceptance. Especially in a fast-moving world it is particularly important to be able to rely on the network running smoothly at all times.
To ensure that your KePol solution remains highly available and can develop its full potential, we also support you during operation. With us, you have a competent partner at your side and receive service and support throughout the entire life cycle of your parcel stations.
Long-standing customer relationships and a large number of ongoing service projects prove our partnership approach right.

Tailor-made
Flexibly adaptable to your individual needs

Long-term
Service and support over the entire life cycle

Professional
Modular trainings online, on-site or at KEBA
Successful, smooth operation of our solution is the decisive factor for customer satisfaction. To this end, we offer our customers tailored support packages with an optimized price-performance ratio.

Service-Portfolio

Roll-out Management
- Pick-up in Linz or
- Handling of logistics by KEBA

Hardware-Operations
Maintenance over the entire life cycle of your parcel locker - adapted to your needs.

Software-Operations
Support with the operation of your server infrastructure and with the installation of the KePol server software.

Trainings
Training packages that can be carried out online, at KEBA or directly at your premises.

Thank you for your request. Our KEBA Customer Support will get in touch with you soon.
