Click and Collect Locker

Better customer service thanks to a counter without closing-time

More than just a mere locker

KEBA Click & Collect pick-up stations: The comprehensive overall solution for automating the transfer of goods for retailers

KEBA Click & Collect pick-up stations combine the best advantages for customers and end consumers.

With a Click & Collect solution you can...

  • Expand your customer base,
  • Save valuable resources,
  • Minimise packaging and shipping costs, and
  • Increase your sales figures.

But not only that, your customers also benefit from better service thanks to the asynchronous transfer of goods. With the Click & Collect solution, your customers can order and pick up goods 24/7. Decades of experience in logistics, banking and security technology enable us to easily adapt our solution to the requirements of the self-service sector.

The KEBA Click & Collect solution combines the advantages of a modern self-service system with the convenient, secure and economical pick-up and drop-off of goods around the clock.

"With our Click & Collect pick-up stations, retailers combine the digital shopping experience with future-proof, brick-and-mortar retail. At the same time, they expand their offering for customers with round-the-clock store pick-up."

Andrei Szasz, Ing.
Sales Director

KEBA Click & Collect solution for retailers

Your advantages at a glance

Increase customer service

  • Safe, reliable delivery of goods when and where your customer wants
  • Modern lockers for click & collect
  • Simple, intuitive operation for all customer groups

Numerous advantages for your customers

  • 24/7 availability
  • No shipping costs - free store pick-up
  • Accessibility through variable compartment selection

Conquer new markets

  • Extended opening hours due to extended shop counter
  • 24/7 collection
  • Development of locations without branches

Increase efficiency in delivery

  • Automation of the entire logistics chain
  • Process optimisation in the logistics chain
  • Time saving in the delivery

Secure and increase market share

  • Competitive advantages and differentiation from competitors
  • Opening up new possibilities and market opportunities

Cost saving

  • Lower logistics costs through direct delivery from the central warehouse
  • Efficient use of personnel

Resource conservation

More than just a buzzword

Click & Collect solutions offer a whole range of opportunities to save resources. For example the cost of packaging and shipping can be minimized. Environmentally conscious customers in particular will appreciate this aspect.

What's more, your customers don't have to get in the car to pick up their goods, but can collect them at a Click & Collect station. Even outside opening hours, for example on the way home from work.


Ideally, a web store is required for the Click & Collect application. Via an API, this store can be connected to the KePol Software Suite that manages the Click & Collect pick-up stations. Via this middleware, information about the desired pickup location and volume of the purchase as well as the customer's contact details are transferred.

In addition, a barcode required for collection is generated and sent to the customer. As soon as the purchase has been picked up, a new information is generated that the previously occupied compartment is available again.

KEBA KePol parcel locker in front of a Kellner & Kunz building

Kellner & Kunz

Kellner und Kunz, the specialist for C-parts management based in Wels, Austria, has been relying on KEBA Click & Collect solutions as a pick-up station for its customers since 2021. The Click & Collect solution serves as an extension of the online store and makes the service available 24/7.


Around the clock

Your customers can order their goods online and pick them up at a KePol station 24 hours a day, 7 days a week - exactly where and when they want.

Simple, safe, discreet

Picking up goods at KePol automated terminals is simple and completely secure! Customer acceptance is therefore guaranteed.

For satisfied customers

With KePol, you fulfill your customers' expectations of modern delivery options and take the click & collect trend into account - your customers will thank you!

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Your direct contact
Selina Saliger
Selina Saliger Administrative Sales Support +43 732 7090 27441 [email protected]
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