The inventor of the automated package locker

The parcel locker expert for the first and last mile of the logistics chain since 2000

How parcel lockers started...

Back in 2000, in the early days of online shopping, KEBA’s automation experts got together with German postal operator Deutsche Post DHL to come up with a sustainable, efficient and customer-friendly solution for dealing with the steadily increasing volume of packages being sent.

At the time, KEBA had already gained global, in-depth experience in the automation of safe deposit boxes and the construction of automated machines, as well as in security technology and payment solutions.

This blend of existing expertise and fresh ideas resulted in the world’s very first automated parcel locker. Just a few months later in 2001, the first automated parcel locker called “Packstation” was installed and piloted at DHL in Germany, kicking off a success story that has continued ever since.

Today, KEBA boasts enviable and unparalleled expertise underpinned by a wealth of customer projects located all across the globe. With more than 20,000 automated package lockers sold, the company is a first-class package locker consultant and the undisputed global market leader in the premium segment.

What sets us apart

Outstanding quality


Utmost flexibility




Conserving resources

For us, it's more than just a buzzword

KePol parcel lockers provide lots of options for conserving resources, such as by minimising the time and effort required for packing and shipping – something that is sure to go down well with green-minded customers.

What’s more, delivery drivers can simply deliver the parcels to a single collection point instead of needing to visit every household separately. This makes life easier for working professionals in
articular, as they can pick up their parcels even when the local post office is closed.

The delivery lockers themselves also have impressive sustainable credentials as they are made exclusively of recyclable materials such as glass and metal. They’re both durable and extraordinarily robust.

Vandals will struggle to cause any damage, which extends the product lifecycle. If a locker ever does need to be replaced, almost all of it can be recycled.

All user groups of KePol parcel station: service technician, woman in wheelchair, woman standing, parcel delivery man

Designed with all users in mind

The user experience is a key pillar of our accessible parcel lockers

It might seem simple at first glance, but take a closer look and you’ll soon realise that the entire operating concept for automated package lockers needs to be sophisticated, logical and intuitive for every single person who uses it. Delivery drivers have different requirements to service engineers, who in turn have completely different requirements to customers.

Usability is crucial to whether a package locker succeeds or fails, and that affects how effective and efficient your network of automated lockers is.

Lots of small details need to be taken into account to ensure the lockers are easy to use – and as a parcel locker consultant, we’ve been an expert in them for over 20 years.

KePol parcel locker in front of a modern building

Safe, secure & durable

Our smart automated parcel lockers use robust, durable materials. The benefits of this are clear to see:

  • Long parcel locker service life
  • Resistant to the wind and weather
  • Protects against break-ins
  • Protects against graffiti
  • Safe and secure, both when dropping off and when collecting parcels

Find out more in our blog post.

Parcel locker with multiple open boxes

A tailor-made approach

We recognise that every customer and every project is different and has its own specific requirements. That’s precisely why the KePol delivery lockers are flexible and can be adapted to your needs. We offer flexible modules and work in lockstep with you to find the solution that works best for you.

As a package locker expert, we discuss and incorporate your objectives and requirements at the very outset, which minimises change requests and saves you money. Thanks to our long-standing experience and industry expertise, we take a holistic approach and ensure that nothing is overlooked.

What you can expect – project workflow

Setting up a network of automated parcel machines is an investment in the future. You’re sure to have many questions, but fear not – KEBA’s parcel locker experts have the answers you need to set up your own individual network of lockers. With our unique, decades-long track record in setting up package locker networks and handling automation projects, you can rest assured that you’ll receive the very best solution.

Before the project starts, we sit down with you to identify what you need from your automated parcel machines and drill down into your goals and wishes. Our expertise, portfolio and ability to deliver effective solutions are second to none. Working together as a team, we will make your project a success within the agreed timeframe and ensure it remains successful for many years to come.

1. Submit the enquiry

We review your enquiry to determine the nature of the application, the region and how many sites are involved.

2. Establish contact

Our Sales team will get in touch with you and provide a consultation.

3. Order the components

The required number of package lockers and additional components are ordered using our KePol machine configurator.

4. Define the project

Our Sales team will get together with you to draw up a timeline for realising your project.

5. Production

The components are produced according to your individual requirements.

6. Commissioning

Once the parcel lockers have been produced, they are delivered and installed on site.

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Your direct contact
Selina Saliger
Selina Saliger Administrative Sales Support +43 732 7090 27441 [email protected]
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