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- General
- Configuration and functionalities
- Charging network / Load management
- eMobility App & Portal
- eMobility Solution for Hotels & Companies
- LED bar and display
- MID / ME
- Network technology
- OCPP
- RFID & Authorisation
- Service and Support
- SIM card (x-series only)
- Technical Questions / Electrician
- UDP, Modbus TCP / Smart Home
- Update
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- Payment Terminal (KeContact T10)
- General
- Configuration and functionalities
- Charging network / Load management
- eMobility App & Portal
- eMobility Solution for Hotels & Companies
- LED bar and display
- MID / ME
- Network technology
- OCPP
- RFID & Authorisation
- Service and Support
- SIM card (x-series only)
- Technical Questions / Electrician
- UDP, Modbus TCP / Smart Home
- Update
- Webinterface
- Payment Terminal (KeContact T10)
Top 10 questions and answers
Here we have listed the most important questions & answers from our FAQ section for you.
More detailed info and further answers can be found in the related topics.
1
Is excess charging possible in connection with a PV system?
Our c- and x-series wallboxes and the PV EDITION can be controlled via the network protocols Modbus TCP and UDP and are therefore suitable for the use of excess PV charging. In order to use your own photovoltaic system for charging, usually a controller is required in addition to the inverter, which takes over the central control of both systems.
For more information, see also: blog post on excess PV charging or PV EDTION product page.
2
How does the installation and use of the PV set work?
Under the following link you will find tips & tricks for the installation and use of our PV sets: https://www.keba.com/en/news/emobility/installation-pv-edition-set
3
I no longer have my configuration label. How do I get the data I need?
The configuration label is only supplied with the P30 x-series, the company car wallbox and PV EDITION. If you have lost your configuration label, you can request a new one via our contact form or chatbot. We will then send you the configuration data again.
4
How can I connect to the webinterface?
To make connecting the web interface as easy as possible, we have an explainer video for you here.
A login is required to be able to use the extensive webinterface of the P30 x-series. The login data for the first login in the webinterface are on the configuration label. After the first login, the password must be changed for security reasons. The password can be reset with the recovery key.
A network connection is required to access the webinterface of the master charging station. The network connection can be established via LAN, WLAN, WLAN access point or mobile connection (e.g. with a PC or mobile device). The webinterface of the master charging station can be accessed by entering the IP address of the master charging station in a web browser. The IP address of the master charging station is determined differently depending on the connection type. It is shown on the display when the charging station is restarted while it is booting up.
The easiest way to access the webinterface is via the WLAN access point. Our wall box provides an integrated WLAN network. To do this, go to the WLAN settings of your end device (PC, smartphone, ...) and connect with the SSID that has the serial number of the wallbox as name.
The default IP address of the WLAN access point is 192.168.2.1. Enter it in your web browser and then log in.
To be able to use the webinterface, a login is required.
The login data for the first login in the webinterface are on the configuration label. The configuration label is in a bag that is included with the mounting hardware.
After the first login, the password must be changed for security reasons.
The password guidelines must be observed:
-
at least 10 characters long
-
at most 2 identical characters follow each other
-
at least 3 of the following criteria are met:
1 capital letter (A−Z)
1 lowercase letter (a−z)
1 digit (0−9)
1 special character
The simplified webinterface of the P30 a- and c-series can be accessed via network access. The simplified webinterface can be accessed via the IP address of the charging station.
P30 a- and c-series without network connection:
If the charging station is not part of a network, the IP address can be set using the DIP switches. An IP address in the range from 192.168.25.11 to 192.168.25.26 can be assigned for the charging station. After a restart the IP address is indicated on the display.
P30 c-series with network connection:
If the charging station is in a network (master/client charging network), the IP address is assigned automatically
by the router or by the master charging station (P30 x-series with activated DHCP server). When assigned by the master charging station, the IP address cannot be changed. If assigned by the router, the IP address can be changed in the router's user interface. This is done by assigning the desired IP address to the MAC address of the respective charging station.