Changeover to SAP leads to temporary restrictions of our production and delivery capability

Introduction of SAP system at KEBA Industrial Automation Germany

Please note the restrictions in our production and delivery capability from March 24 - April 15, 2025.

// Important note for our suppliers:

The last goods receipt in Lahnau before the SAP changeover is possible on March 19, 2025 , the first goods receipt can take place from April, 08, 2025.

Thank you for your understanding!

Your usal KEBA conact persons will be happy to schedule your delivery requests accordingly.

We are aligning our systems

To align our ERP system landscape within the KEBA group, we will migrate to SAP in our German production site (KEBA Industrial Automation Germany GmbH). Our target go live date is April 1st 2025.

This initiative is an important milestone to have a common ERP system in all KEBA plants worldwide and will enable KEBA to strengthen our efforts to provide more transparency with increased digitization of our processes.

We will start the data transfer on March 24th, 2025, and anticipate completion by mid of April 2025. During this period, we will face a slowdown in production and delivery capabilities as well as in the reception of deliveries.
To bridge this gap and strengthen your supply chain, we recommend and strongly encourage our customers to plan your demands for the period between mid-March to mid-April. In order to make this phase without any disturbance for our suppliers, our dispatchers will adjust our demand dates accordingly.

Download customer information

Download supplier information

Frequently asked questions

Do you have questions about the SAP migration? We have compiled answers to the most frequently asked questions for you here.

es, the article numbers will be different in SAP.

In the previous numbering system, the article number was directly related to the product and its characteristics and therefore had different formats and characters. This system will be discontinued and replaced by a 6-digit, numerical material number that has no reference to the product or its characteristics.

Jes, the serial numbers will be different in SAP.

In the previous numbering system, the serial number consisted of 9 characters and was directly related to the product and its manufacturing data (yyww...).

This system will be dropped and replaced by an 8-digit, numerical serial number that has no reference to the product or its manufacturing data.

Serial numbers that have already been assigned will be retained, but "old" devices will also receive a "new" SAP serial number. This new SAP serial number is only used when the devices are sent to KEBA (usually for repair).

No, not across the board. No new order confirmation will be sent for orders for which an order confirmation has already been created and sent from Infor LN. Of course, this only applies if the delivery dates do not change. In the event of postponements, customers will receive an updated order confirmation from SAP with adjusted delivery dates.

There was an error

Please contact us directly via email at [email protected].

Your request was submitted successfully

Thank you for your request. Our KEBA Customer Support will get in touch with you soon.

Contact

You need more information, have any questions or want us to call you back? We will take care of your request!

First Name *

First Name is a required field

Last Name *

Last Name is a required field

Country / Region *

Country / Region is a required field

Company *

Company is a required field

Phone

Email *

Please enter an email address

Subject *

Subject is a required field

Message *

Message is a required field

I have read and accept the privacy policy.

Your direct contact

Sales Support Lahnau +49 6441 966 0

Locations

Please select a country

Changeover to SAP leads to temporary restrictions of our production and delivery capability

Please note the restrictions in our production and delivery capability from March 24 - April 15, 2025.

// Important note for our suppliers:

The last goods receipt in Lahnau before the SAP changeover is possible on March 19, 2025 , the first goods receipt can take place from April, 08, 2025.

Thank you for your understanding!

Your usal KEBA conact persons will be happy to schedule your delivery requests accordingly.

We are aligning our systems

Frequently asked questions

Do the article numbers/material numbers change?

Do customer material numbers also change?

What happens if a customer orders with an old article number / material number?

Do the serial numbers change?

Will the customer numbers change?

How will customers be informed about the new numbers?

To what extent are customers who are supplied exclusively via the Linz plant affected by the SAP implementation in the Lahnau plant?

Will the customer receive new order confirmations for deliveries from April?

Do the agreed conditions change (prices, delivery terms, etc.)?

Does the layout of forms (quotations, order confirmations, invoices, etc.) change?

Are type and packaging labels changing?

Will the offers already submitted from Infor LN remain valid?

How does KEBA deal with urgent spare parts requests or delivery date delays during SAP implementation?

Will the system change result in changes to invoicing and dunning?

Locations

About

Business Areas

Newsroom

Career

Contact

{{ location.name }}

KEBA eMobility technical Support

KEBA eMobility technical Support