Two men in an office setting, discussing while looking at computer screens displaying KePlast application, trobleshooting. On the other laptop screen, there is a video call showing two engineers in the production hall trying to solve a problem with a machine.

Remote maintenance solutions

Secure remote access

with KEBA RemoteConnectivity

KEBA RemoteConnectivity is an easy-to-use, high-performing, plug-and-play digital solution for remote machine access through an IEC62443-compliant (CRA-compliant) secure connection, integrated into the Kemro X – KEBA´s platform for industrial automation.

The combination of robust hardware, innovative software, and our reliable servers provide a solid basis for any technological need of machine builders. The offering has the following benefits:

  • reduces machine downtime & maintenance costs
  • decreases the risk of cyberattacks
  • enables a platform for your digitalization services.

Remote maintenance

with KEBA ServiceNet remote support package

KEBA ServiceNet, a support package built on KEBA RemoteConnectivity, is also an integral part of the Kemro X platform.

It integrates easily with OEM applications and has already been incorporated into KePlast application.

The solution has been optimized for temporary access whenever support is needed. In such a case, the solution provides a private network connection, allowing the customer to receive immediate assistance.

Three pillars

of KEBA RemoteConnectivity & their main specifications

Security features

of KEBA RemoteConnectivity at a glance

  • End-to-end encryption
  • Access restricted to specific IP endpoints (and not the entire network)
  • Ability to grant access to a specific person to a specific device at a specific time interval
  • User authentication compliant with corporate IT policies (integration with active directory, MFA, etc.)
  • Two-factor authentication
  • Audit trails
  • Role-based account management
  • Certified according to IEC62443

Current OEM remote maintanance challenges

& your opportunities with KEBA solutions

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