ATMIA 2019
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- 31.7.2019
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Already in 2019, Directive (EU) 2019/882 on accessibility requirements for products and services, better known as the "European Accessibility Act (EAA)", has been adopted. While the directive has different names in different EU member states, the challenges are the same for all states: Many questions have arisen with it. Because how exactly accessibility is to be implemented is not described in the regulation. The manufacturers of self-service machines are obliged to deal with the EAA regulation and to develop products that meet the requirements.
VR Bank Fulda has successfully met the challenges of a modern banking landscape. By working with KEBA, the bank was able to optimize its cash management, increase security and offer its customers an improved service experience. This success story shows how the introduction of innovative technologies helps banks to adapt to changing requirements and offer their customers the best possible service.
Banks are required to optimise their resources at all times. In the case of branches whose expenses are higher than their income, the question often arises: close them or continue to operate them? But such a decision is not easy to make, because the elimination of branches also has a great impact on bank customers. For this reason, it makes sense to take measures to increase the efficiency and profitability of branches.