KEBA Licensing

License activation

Thank you for choosing our products. On this page, you will find all the useful licensing information you need.

When you first use a KEBA software product that requires a license, your 30-day trial license begins automatically. If you want to continue using the product, you have to activate your license within this time frame.

By activating your license, you agree to the currently valid supplier and software conditions of the Electrical and Electronics industry of Austria.

General Software Conditions (published by the Trade Association of the Electrical and Electronics industry of Austria.) KEBA Software Conditions

Single-user license for computer

Information on the single-user license

The single-user license can only be used on a computer. This license authorizes the user to install the specified product on a single computer and use it without limitations. The user must make a deliberate decision to activate it.

Activating the single-user license

The following document contains instructions for license activation:

Runtime license for devices

Information on the runtime license

The runtime license can only be used on a device. This license authorizes the user to install the specified product on a single device and use it without limitations. The user must make a deliberate decision to activate it.

Activating the runtime license

The following document contains instructions for license activation.

Licence reactivation in case of service

Is your device or computer defective? Here you will find information on licence reactivation in the event of service.

Single-user license for computer

PC change

Your computer is defective and needs to be replaced? In this case, you must return the license or request and/or activate a new license.

Runtime license for devices

Device exchange

If your device is defective and needs to be replaced, it is necessary to activate the license on the new device within 14 days.

FAQs

Questions & answers on the subject of licensing:

How can I activate a license on my computer?

The license can be activated via the WebDepot using the ticket code.

Please also note the instructions in the following manual:

Where can I see the licenses installed on the computer?

The installed licenses can be viewed by accessing the website http://localhost:22352/container.html in a browser.

Please also note the instructions in the following manual:

What should I do if my device is defective and I need to replace the hardware?

Please follow the instructions in the following manual:

What should I do if I need to replace my computer?

Please follow the instructions in the following manual:

What can I do if I have lost the ticket code or can't remember it?

Please contact our Technical Support > here.

Where can I see how long my trial license is still valid?

The validity period of a license on the PC can be queried by opening the "Codemeter Control Center" tool in the license overview via WebAdmin.

The validity period of a Runtime license on the controller can be read out via DevAdmin in the "License" tab.

What does the error message "No licenses for this ticket found" mean when entering the ticket code in WebDepot?

Check whether you have opened the KEBA WebDepot. Compare your ticket code with the one on your license certificate. If it matches, contact our support > here.

What is the difference between Rehost and Restore?

With Rehost you can return a PC license and activate it on another PC (see also the manual "PC exchange").

With Restore you can restore single user licenses as well as runtime licenses correctly after a PC or device exchange (see also manual "PC exchange" or "Device exchange")

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