Click and Collect solutions

Improved customer service with an online shop that never closes

More than just a locker

KEBA Click & Collect stations: the holistic end-to-end solution for retailers and eCommerce to automate goods handovers on the last mile.

KEBA Click & Collect lockers combine the best advantages for customers and end users.

A Click & Collect solution enables you to...

Expand your customer base
Conserve resources
Minimize the time and effort required for packing and shipping
Boost your sales

But that’s not all – your customers also benefit from an improved service as goods can be handed over no matter the time or place. Thanks to the Click & Collect solution, your customers can order and collect their goods 24/7. Our decades of experience in logistics, banking and security technology mean we can easily tailor our solution to meet the requirements of the self-service sector.

KEBA’s Click & Collect lockers combine the benefits of a state-of-the-art self-service system with a convenient, safe, secure and economical way to collect and drop off goods around the clock.

"Thanks to our Click & Collect stations, retailers can combine a digital shopping experience with a future-proof, bricks-and-mortar trade concept. They also expand their customer offer to include round-the-clock branch collections."

Andrei Szasz, Ing.

Sales Director

KEBA Click & Collect solution for retailers

Your benefits at a glance

Improved customer service

Goods are provided safely, securely and reliably at the time and place that your customers choose
State-of-the-art automated Click & Collect stations
Easy and intuitive to use for all customer groups

Many benefits for your customers

Available 24/7
No shipping costs – free branch collections
Accessible to everyone thanks to diverse range of lockers

Conquer new markets

Extended opening hours through online shopping
Collect goods 24/7
Develop locations without a branch office

More efficient deliveries

Automate the entire logistics chain
Optimize processes in the logistics chain
Save time when delivering goods

Secure and gain market share

Gain a competitive edge over your competitors and set yourself apart
Open up new possibilities and market opportunities

Cut costs

Lower logistics costs as goods are delivered directly from the central warehouse
Deploy staff efficiently

Conserving resources

For us, it's more than just a buzzword

Click & Collect locker solutions provide lots of options for conserving resources, such as by minimizing the time and effort required for packing and shipping – something that is sure to go down well with green-minded customers.

What’s more, your customers avoid the hassle of getting into their cars just to collect their goods as they can simply pick them up at a Click & Collect station. They can even do this outside opening hours, such as when they’re on their way home from work.

Software

The best way to use Click & Collect is to run an online shop. An API can then link the shop with the KePol Software Suite, which manages the Click & Collect lockers. It transfers information about the customer’s desired collection point and how much has been purchased, as well as the customer’s contact details.

The barcode required to collect the goods is also generated and sent to the customer. Once the goods have been collected, a new notification is generated to signal that the previously occupied locker is available again.

Kellner & Kunz

Kellner und Kunz is based in Wels in Austria and is a specialist in C-parts management. It has used KEBA’s Click & Collect solutions as collection stations for its customers since 2021. The Click & Collect locker is an extension of the company’s online shop and allows for a 24/7 service.

More references