KePol parcel stations: From the inquiry to the installation

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Online shopping and, as a result, parcel shipping continue to increase worldwide. At KEBA, our solutions ensure that delivery efficiency increases and that customers are satisfied at the same time. How? Our intelligent parcel locker take care of the first and last mile of parcel delivery. With maximally flexible and functional complete solutions for indoor and outdoor use. Completely automated.

In 6 steps to your parcel locker

Step 1: The inquiry
As soon as we receive your inquiry via the website or KEBA customer service, we check it with regard to the application at hand, the region and the number of locations. If you have special requirements for the parcel locker, you are also welcome to let us know as part of the inquiry. It is important for us to know all customer requirements from the very beginning in order to be able to respond to them individually.

Step 2: Contact by sales representative
After the initial pre-qualification of your request, our sales department will contact you and advise you on the features required for optimal operation and the associated processes. Based on this information, the scope of supply will be defined and submitted in the form of a quotation. This is followed by the placing of the order.

Step 3: Ordering of components
With the help of our advanced tools such as the KePol machine configurator, you can configure the cabinet size as well as the number of lockers associated with it. Other necessary or useful components such as printer, camera, payment module, etc. can be ordered at this point.

Step 4: Definition of the project
After the configuration, the project process can be defined. Together with you, our expert will set up a schedule for the realization up to the "Go Live" of the KePol solution. This process is recorded in a requirement or functional specification.

Step 5: Production of the parcel station
The cabinet components (control unit and compartment modules) are then custom-produced according to your requirements.

Step 6: Installation and commissioning
After the selection of the locations and the completion of the production, the delivery and installation will take place. Thereupon, the package station is put into operation. During this process, we are supported by selected, competent service partners in a wide range of countries.

Increase delivery efficiency with KEBA parcel lockers

Competent advice even after commissioning

After commissioning, we offer our customers comprehensive after-sales support for a period of 10 years. This corresponds approximately to the life cycle of a KEBA package station. The after-sales support includes the supply of spare parts, maintenance and repairs but also the implementation of updates and upgrades, if available.

KEBA parcel lockers in use

Our automated complete solutions are widely used, as the following examples show:

  • Cooperation with GLS in Eastern Europe: The parcel service GLS is present in more than 40 countries worldwide, with the aim of providing its customers with an effective and CO2-reduced delivery service. For this purpose, KEBA supplied a complete solution with more than 700 KePol FS-10 outdoor lockers, which were installed and commissioned in several Eastern European countries such as Croatia, Hungary and Romania. The professional and successful cooperation was rewarded with another order, so that KEBA will commission another 1,500 lockers in Southeast Europe in the first half of 2023.

  • Cooperation with ACS Handels GmbH in Greece: The project scope was the provision of hardware (KePol FS-09) and a simple locker API (FLIP). The implementation of use cases and business processes was carried out by the partner ACS and the installation and service support by KEBA service partners in Greece.

More than 20,000 KEBA parcel lockers are in use worldwide

KePol-Paketstation vor einem My Market Supermarkt.

KePol parcel locker in front of a My Market supermarket.

Parcel locker from the market leader

These are just two of countless successful projects that we have been able to handle over the past decades. After all, it is now more than twenty years since KEBA launched the first automated parcel locker on the market together with Deutsche Post DHL in 2001. Since then, more than 20,000 parcel stations have been developed by KEBA and installed worldwide. This continues to make us the global market leader in the premium segment. Our diverse range of sophisticated, automated parcel lockers is also the most comprehensive on the market. You are guaranteed to find the right solution for your requirements. With our complete solutions we support logistics companies, increase the delivery efficiency of parcels and at the same time the satisfaction of numerous online shoppers.

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KEBA - Automation by innovation.