At a glance
Unstaffed collection and return of vehicle keys and efficient processing of internal orders at the dealership
Our fleet key management system tracks internal job orders digitally from delivery or drop-off through to sale or servicing. The system can be interfaced to the in-house dealer management system (DMS). Your keys are securely stored in a location that is easily accessible to all staff, yet conveniently available to all authorised personnel. You can track the movements of vehicle keys across all departments, and easily monitor the job status. Indication of the specific parking bay enables you to locate the right vehicle even on a large site.
Features and benefits of our order and fleet key tracking system for car dealerships
Access control
Controlled and transparent access for staff and external contractors
Always up-to-date key status
You always know where all vehicle keys are, so don’t waste time searching for them.
Vehicle key log
Full documentation enables you to prevent tampering, loss and theft.
Flexible vehicle handling
Enhances service and customer satisfaction.
Integration into processes
Open interfaces to scheduling systems avoid duplicate data entry.
High-quality hardware
Robust, high-quality units protect vehicle keys against unauthorised access.
Applications
Automotive key management systems within the dealership for:
- Customer vehicle keys
- New cars and demonstrators
- Used cars
Depending on space requirements, vehicle keys, papers and documents can be stored in different modules to save space. You can choose between boxes or drawers of various sizes.
360° Tour: Key Management in Car Dealerships
How can vehicle keys and internal workflows be managed efficiently and securely in a car dealership? Our 360° tour gives you a first-hand look and shows how KEBA solutions ensure transparent processes, reduce search times and provide controlled access to vehicle keys.
How it works: Navigate through the dealership using the green arrows or the floor plan. The green info points provide further information about the KEBA solutions in use.
24/7 Service Station
With the 24-hour key management system, you can ensure unstaffed transfer of fleet keys round the clock. Flexible drop-off of vehicles at reception or the service station reduces your customers’ waiting times. This added value will significantly boost your customer satisfaction levels.
The digital service reception enables customers to conveniently drop off and collect their vehicle for repair, regardless of the dealership’s opening hours. It is even possible for them to pay at a terminal. Customers also have the option of booking a courtesy car via the on-site service station.
Applications:
- Service appointments
- Replacement vehicle service
- Recovery service
- Test drives
Order tracking within the dealership is that easy
Access to vehicle keys is defined in advance via an access control and role assignment system. Different departments, such as Sales, Service or Pre-delivery, can access vehicle keys from the KEMAS key dispensing system in the dealership using their ID.
Receive the customer's vehicle key
Collect the vehicle key from the customer and create the service order.
Link the RFID tag to the service order
Temporarily attach an RFID tag to the vehicle key and assign it to the corresponding service order.
Store the vehicle key securely
Safely store the vehicle key in the key management system for full traceability.
Carry out the service order
Identify at the terminal, retrieve the vehicle key, complete the service order, and securely return the key afterward.
Return the key to the customer
Hand the vehicle key back to the customer after the service is completed and delete the service order.
Receive the customer's vehicle key
Collect the vehicle key from the customer and create the service order.
Link the RFID tag to the service order
Temporarily attach an RFID tag to the vehicle key and assign it to the corresponding service order.
Store the vehicle key securely
Safely store the vehicle key in the key management system for full traceability.
Carry out the service order
Identify at the terminal, retrieve the vehicle key, complete the service order, and securely return the key afterward.
Return the key to the customer
Hand the vehicle key back to the customer after the service is completed and delete the service order.
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