The banking industry has evolved steadily over the past decades. Two factors that have significantly shaped this change? Digitalisation and self-service. As technological developments have progressed, the traditional bank branch has transformed into a modern financial services centre offering a wide range of diverse services. But the transformation is far from complete. Digitalisation and self-service continue to change the way banking is done. That's why we asked ourselves: What will the bank branch of the future look like? In this article, we would like to shed light on this question from different angles and provide possible answers.