The Frankfurter Sparkasse has been acquainted with the evo series from the beginning. As members of the KEBA User Group, a kind of external expert body that has been continually involved in the development of the evo series, Thomas Heck and Sascha Beege were able to provide early feedback on features, design and usability.
It is therefore no surprise that the Frankfurter Sparkasse has become a loyal evo customer. 21 systems from the evo series in various installation variants have already been integrated. Since 9th of April 2019, the 1,000th evo cash-recycler has been installed in the Schweizer Platz branch.
Gerhard Luftensteiner, CEO of KEBA AG, is pleased with this milestone: “Market feedback proves that including our customers and partners in the development process was very valuable for everyone involved. The evo series satisfies with tailored solutions for current needs and offers maximum flexibility for the challenges of tomorrow.”
Availability as the deciding factor
Thanks to the newly-developed cash recycling module and efficient components, evo series performance has been significantly improved compared to the already high available systems of the previous generation. Minimal downtime and optimum usability increase customer acceptance of the institute’s self-service systems, which increases branch profitability.
Mr. Sascha Beege, Group Manager of IT Services for Retail Banking, has been won over by the evo series systems: “After the intensive integration phase, the evo series ATMs have proven to be highly available, modern and future-proof. The performance of the KEBA devices sets the benchmark for the cash recycler market.”
Accessibility and ease of use of self-service systems for all customers is a topic that continues to gain importance. And due to the demographic changes in society, it has become an integral part of our everyday life.
The Frankfurter Sparkasse is also taking this development into account: its purchase of new KePlus cash recycling systems includes partial wheel-under variant ATMs, among other things. The wheel-under variants provide additional privacy for people who use a wheelchair or rollator and make operation much more convenient. Frankfurter Sparkasse thus offers all its customers maximum user-friendliness and discretion.
KEBA is a successful international electronics company based in Linz, Austria, with subsidiaries in Germany, Romania, Turkey, Italy, the Czech Republic, Switzerland and Holland as well as the US, China, Taiwan, Japan, South Korea and India. Following the core principle of “automation by innovation”, KEBA has been developing and producing innovative, high-quality solutions for industrial, banking and service automation and energy automation for 50 years and is constantly setting new trends with its new solutions. As a technology and innovation leader, KEBA has long been focusing on the future-proof concept of cash recycling. KEBA’s evo series offers a new dimension in cash recycling.
5 ways to make your branches more accessible
Banks provide local financial services and make an important contribution to the lives of their customers. This is precisely why inclusion and accessibility are not buzzwords for financial institutions, but a social responsibility.
We have summarised five ways you can make your bank branches more inclusive and think outside the box of legal requirements:
Simple and secure: contactless technology makes its way onto ATMs
Linz/Urfahr. Raiffeisenlandesbank Oberösterreich AG and the automation specialist KEBA AG are setting new standards in cash automation with an innovative cooperation project. Since December 2019, a new cash dispenser, which is fully based on NFC technology, has been located directly at the KEBA AG headquarter in the Urfahr business park.
For three days, German savings banks had the opportunity to find out about new solutions and developments in the savings bank sector at the FI Forum. The presentation of KEBA's new evo series attracted a lot of interest from visitors: evo not only fits perfectly into the fair's motto "Thinking from the customer", but also meets the nerve of our time with regard to digitalization, customer loyalty and future security.