"The personal setting and the individual conversation between our guest and our experts holds great added value compared to other formats," says Frank Rose, Managing Director of KEBA GmbH Automation in Germany. In comparison to webinars, for example, the KEBA Live Dialogue offers a more personal framework, as guests do not participate in groups but can obtain information in discrete 1:1 appointments.
Hundreds of participants have used the KEBA Live Dialogue in recent weeks to get into conversation with the self-service experts of the Linz-based technology company. "The extremely positive feedback and the high number of participants speak for themselves: we are highly satisfied with how well the KEBA Live Dialogue was accepted", says Philipp Katzenberger, Sales Manager Austria, happily.
Diversity of topics enables discussion
Two tours were set up for the guests in the Studio Immergrün. These tours are taken together and serve as a basis for discussion.
In tour 1, the KEBA experts presented solutions for smart branch equipment. In addition to the cash recyclers of the evo series and their seamless integration into modern branch architectures, KeBin S10, access and foyer control, and the KePlus connect were presented. This is a visionary Point of Service that links self-service and service zones on a very small footprint.
During tour 2, it was possible to talk about further developments in the area of cash recycling. Since the market launch of the evo series in 2017, new functions have been added to create additional added value. For example, a fast deposit function was developed especially for commercial customers, which halves the transaction time. KEBA also provided a glimpse into the future and presented a first prototype of the new communication and digital terminal, which is still under development.
New format with future demands
"The many lively discussions and the exciting exchange with our customers and partners made the individual meetings very short-lived. In addition, the personal setting often allows for very in-depth discussions. Both formats will be part of the future: virtual Live Dialogues without travel expenses and personal conversations at trade fairs and events complement each other perfectly," says Harald Kirchtag, Head of the Banking Automation business unit, looking to the future.
Mobile, high-performance technology enables video and audio transmission in the best quality.
The KEBA Live Dialogue is characterized by the personal 1:1 conversation between the guest and the KEBA expert, on site in Linz/Austria.