Flexibility is key in parcel logistics. What was considered optimal yesterday may already be outdated tomorrow. We recognized this early on – and that’s why we continuously evolve our parcel locker solutions. Our modular design approach enables our customers to make adjustments both on the hardware and software level, ensuring that each solution can adapt to ever-changing requirements.

We also think ahead when it comes to special concepts. On the Faroe Islands, for example, we developed a customized solution tailored to the region’s challenging topography.

“If I’m honest,” one of our parcel lockers stationed there might say, “I stand amidst one of the most stunning landscapes in the world – but logistics here is no walk in the park. That’s why I and the other lockers in my network have been strategically placed to make the last mile more efficient and environmentally friendly, while easing the workload of the local postal service.”
Our partnership with Posta, the national postal operator of the Faroe Islands, is a perfect example: KEBA listens closely when it comes to creating innovative and flexible solutions that truly meet local needs.

For more than two decades, we’ve been developing parcel lockers – and with every new challenge, we continue to learn and evolve. “I still remember my early days,” one of our very first lockers might say with a smile. “Back then, I was quite the experiment. Today, I’m smarter, faster, more secure – and deployed around the world.” From the very beginning, close collaboration with our customers has shaped who we are. It’s this spirit of partnership that has made KEBA what it is today: the global leader in automated parcel delivery solutions.

Resource conservation, energy efficiency, and environmental awareness – these are no longer just buzzwords, but clear expectations placed on companies around the world.

At KEBA, we believe that sustainability doesn’t start with the finished product – it begins in development. That’s why we consider environmental impact throughout the entire product lifecycle. Our decision to manufacture in Austria further underlines our commitment to sustainable practices.

“One thing’s for sure,” a KePol parcel locker might say, “in the past, parcels were often transported back and forth multiple times. But now I’m here to help prevent exactly that. I save time, reduce CO₂, and make delivery more convenient.”

This highlights a key advantage: At KEBA, sustainability goes beyond production. Our parcel lockers actively help reduce unnecessary delivery routes. Instead of bringing each parcel to every front door, they enable centralized, eco-friendly pickup – minimizing emissions and streamlining the last mile.

Decades of innovation: The evolution of KEBA’s parcel logistics solutions

Even the best technology loses its value if it isn’t accessible to everyone. That’s why KEBA ensures that people with disabilities can use parcel lockers just as easily as anyone else. The European Accessibility Act (EAA) defines the standards – and KEBA meets them.

“I now feature tactile elements and can even speak,” a modern KePol parcel locker might proudly say. “I can’t wait to make life easier for even more people!”

Thanks to close collaboration with the Austrian Association for the Blind and Visually Impaired (BSVÖ) and through innovative software solutions, we make sure that everyone can use our parcel lockers without limitations.

Wind, weather, vandalism – KEBA parcel lockers stand their ground. “I’ve been through a lot,” says one locker that’s been braving the elements for years. “But with my anti-graffiti coating and my robust construction compliant with DIN EN 1627, I can handle just about anything.”

Whether it’s extreme weather conditions or cybersecurity – KEBA thinks of everything. Customer data is stored securely on high-security EU servers, and thanks to their durability, each parcel locker is a long-term investment you can count on.

In 25 years of parcel logistics, we’ve proven one thing: Innovation doesn’t happen by chance – it’s the result of experience, flexibility, and strong teamwork.

At KEBA, the values of innovation, sustainability, and partnership are deeply rooted in our DNA. They drive us to develop intelligent automation solutions that make people’s work easier every day. Our promise? “Easy to use.” It’s what defines our technology: intuitive and efficient – right from the start. Back in 2000, when online shopping was still in its infancy, we faced a major challenge together with DHL: How can the growing volume of parcels be handled efficiently and in a customer-friendly way? Thanks to our background in automating bank safe deposit boxes, kiosk construction, security technologies, and payment solutions, we were able to combine expertise with fresh thinking – and developed the world’s first automated parcel locker. A true milestone that changed the logistics industry for good.

“I’m ready for the next 25 years,” a KePol parcel locker might say with a wink. “And I’m pretty sure KEBA is too.” Because now more than ever, our guiding principle remains the same: Automation by Innovation.