KEBA KeContact - AC and DC Charging solutions
At the end of September 2024, KEBA Energy Automation acquired EnerCharge
Through this strategic acquisition, KEBA expanded its portfolio to include DC charging solutions for the (semi-)public sector and became a full-range supplier.
Charging solutions from KEBA offer maximum flexibility and the highest quality - perfect for all electromobility requirements in various applications, whether for private households, companies, entire fleets or public charging with smart AC wallboxes, powerful DC chargers and a wide range of software and services.
The advantages of KEBA charging solutions at a glance:
-
Suitable for every electric car and every plug-in hybrid
-
For fast and convenient charging
-
CO₂-optimized and produced in Austria
-
Quickly configured and immediately
ready for use -
Future-proof thanks to regular updates
-
Robust, weatherproof and temperature-resistant
-
Universally applicable thanks to countless equipment features and communication standards
ECC Charger becomes KEBA KeContact
With the integration of the EnerCharge product family into the world of KEBA, the product names are also changing. Here is an overview of the new product names:
| former EnerCharge product name | new KEBA product name |
|---|---|
| DCW20 Wallbox | KEBA KeContact DCW10 Public Wallbox |
| DCW40 Wallbox | KEBA KeContact DCW20 Public Wallbox |
| ECC320 CompactCharger | KEBA KeContact DCA10 Autonomous Charger |
| ECC400 CompactCharger | KEBA KeContact DCA20 Autonomous Charger |
| EC500 FastCharger | KEBA KeContact DCS10 Satellite Charger |
| DC Pillar 450 | KEBA KeContact DCL10 Pillar |
| PU240 Power Unit | KEBA KeContact DCU10 Power Unit |
FAQs
Important information about the takeover
I have technical questions about my KEBA DC products. How can someone help me?
Our service line is available by e-mail at [email protected] or by phone 43 4715 22901 3339000
During what opening hours can KEBA DC Support be contacted?
Monday to Thursday: 09:00 - 12:00 and 13:00 - 17:00 Friday: 09:00 - 12:00
Does KEBA continue to offer full support for all ex-EnerCharge products?
Support for ex-EnerCharge AC terminals (LRM16 and LRM17) was discontinued in August 2024.
KEBA will continue to provide support for all other ex-EnerCharge products.
I have a direct web link (service tunnel) for remote access to the DC service portal, does this still work?
Yes, if you have a KEBA remote service contract, you can still access the DC service portal.
If there is no service contract and you would like to conclude one, simply contact [email protected] directly.
KEBA eMobility on Social Media:
Thank you for your request. Our KEBA Customer Support will get in touch with you soon.
Locations
Edge
Chrome
Safari
Firefox