Sparkassen Contact Days 2017 - Welcome to the evolution
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- 23.5.2017
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Banks provide local financial services and make an important contribution to the lives of their customers. This is precisely why inclusion and accessibility are not buzzwords for financial institutions, but a social responsibility.
We have summarised five ways you can make your bank branches more inclusive and think outside the box of legal requirements:
Linz/Urfahr. Raiffeisenlandesbank Oberösterreich AG and the automation specialist KEBA AG are setting new standards in cash automation with an innovative cooperation project. Since December 2019, a new cash dispenser, which is fully based on NFC technology, has been located directly at the KEBA AG headquarter in the Urfahr business park.
Already in 2019, Directive (EU) 2019/882 on accessibility requirements for products and services, better known as the "European Accessibility Act (EAA)", has been adopted. While the directive has different names in different EU member states, the challenges are the same for all states: Many questions have arisen with it. Because how exactly accessibility is to be implemented is not described in the regulation. The manufacturers of self-service machines are obliged to deal with the EAA regulation and to develop products that meet the requirements.